Frequently
Asked Questions
Does Freeways work on a Mac?
Unfortunately, no. Freeways was built
solely for the Microsoft Windows platform.
Is Freeways HIPAA compliant?
Yes. Your electronic client information is fully
protected, and you have the capability to back up your data regularly.
I use a laptop and a desktop computer. Can I use
Freeways on
both?
Yes. You
can install your copy of Freeways on up to 3 computers, but only for your own
use. You can update and transfer your data so
you'll always have up-to-date information no matter where you're working.
Can I
use Freeways on my PDA/Palm/Handheld Device?
Unfortunately not. However,
Freeways can be used on a Tablet PC.
How secure is my data?
Every
copy of Freeways is password protected. Once you receive your copy, you can set
your own password at any time. As well, the actual data is encrypted, doubly
protecting your information.
There is more than one therapist
in our office. Can we all use Freeways?
Each purchase of
Freeways contains a single user license. This means that only one
person is licensed to use each copy of Freeways. You are not permitted to share
your single-user copy of Freeways with anyone else, even if you share the same computer. We
do offer discounts and incentives for multiple user licenses.
What if I don't like it? Can I return it?
Unfortunately, no. However, you can transfer your license to another user.
What are the
system requirements?
-
PC with a Pentium III or higher
processor
-
Microsoft Windows® XP or
later operating system
-
256 MB of RAM (512 MB RAM
recommended)
-
Hard disk space required: 60
MB minimum
-
Microsoft Access® 2003
Runtime (included)
-
VGA or higher resolution
monitor
-
Mouse or other compatible
pointing device.
-
CD-ROM drive
I have Windows 98. Will Freeways work on it?
Unfortunately not. You'll have to
upgrade to Windows XP or above to be able to run Freeways.
Didn't find your answer?
E-mail us.
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